A couple of recent reminders bring me back around to an inappropriate comment I witnessed a few yrs ago in a Facebook lighter group geared toward posters selling lighters to other members of the group. These groups can be a ton of fun but some folks seem to want to chime in on posts where they have no business even commenting.
What Is The Purpose And How Does It Work?
I am in multiple groups that use the Deal Or No Deal(DOND) format but only one of those groups is specifically designed to sell cigarette lighters. The rules for these groups seem to be pretty straight forward but folks run afoul of the rules pretty often anyway. The gist of it is a seller posts a lighter or lighters that they would like to sell and set the terms for shipping, whether they’ll separate or sell only as a lot, etc. and buyers make offers one by one that the seller can either accept and say, “Deal!” or decline and say, “No Deal.”
The format is a little more relaxed and casual than an Ebay listing and also affords the seller of skipping Ebay fees and possibly even allow the buyer to avoid PayPal fees by using the Friends And Family payment option(obviously at the buyer’s own risk!) The framework of the group is structured around trust between buyer and seller but PayPal Goods And Services payments are the only way for the buyer to actually protect themselves.
I wish I could share posts from the vintage lighter DOND group that I’m in but the group is private and sharing is not allowed in private groups.
What Should Be Disclosed?
I believe it is incumbent on every seller to disclose any blemishes or alterations that may have been made to a lighter. There should be a thorough description regardless of where you are selling your wares, noting maintenance that the seller performed or is aware of being performed on a given lighter.
I don’t expect every seller to know everything there is to know about every lighter that they post for sale but there are basic dispositions that would be apparent to every person who has more than a cursory interest in selling old(or even new) cigarette lighters. Scratches, scuffs, dings and dents should all be mentioned as should the replacement of original wick and wadding, added embellishments, evidence of polishing or other(custom) manipulations of the finish, engraving and so forth.
When it comes to selling old Zippos, I would never try to sell a lighter that had a hinge replaced by the Zippo Repair Clinic without noting that in the listing. That’s a non-negotiable to me but at the same time, being able to see the signs or evidence of a repaired Zippo should be at the top of the skills acquired by those seeking to purchase old Zippos in the first place.
Is This Seller A Crook Or Being Dishonest?
Just because a seller doesn’t disclose a piece of information that many buyers may pick up on immediately doesn’t necessarily mean that seller is a crook. It could just be that they are ignorant of something they should have been aware of.
If a seller makes a habit of leaving out seemingly important information then perhaps they are just lazy or don’t hold themselves to a very high standard as a seller. I have no problem with sellers stating the photos are part of the description but a proper description should always contain more than simply photos.
Selling old items online requires a modicum of research at the very least. In order to come up with appropriate market comparisons, a seller simply can not be uneducated. At the same time, buyers can’t expect a seller to be omniscient either. There may always be some crumbs of info or background that remain in the purview of ignorance.
The One That Really Set Me Off!
Comments on posts on the vintage lighter DOND page can get ridiculous though. I mean, at its heart the format for a DOND page is not for people to comment anyway unless they are part of the DOND process, i.e. buyers bidding and sellers responding deal or no deal!
But I witnessed a listing a yr or two ago where a seller had posted a very old Zippo and noted on the listing that the hinge had been repaired by Zippo. Now, I’ll just say that this Zippo was old enough that anyone who knew much of anything about Zippos should have known immediately that the five barrel hinge on the lighter was not original. Any person buying old Zippos should have educated themselves beyond just trusting what any old seller tells them in the first place, but I digress.
As I said, the seller had properly described the Zippo repair in this case so everything should have been copacetic. He had received an offer or two(to which he responded, “no deal”) when a very high profile collector and dealer decided to make his opinion of the lighter known on the post. Let me just say here that I am not a fan of old Zippos that should have a three or four barrel hinge originally but have been replaced with a five barrel of any kind. They just don’t appeal to me but it’s not my job to comment and tell that to everyone who is interested in the post or especially in buying the lighter.
But that is exactly what our well-known collector/dealer did! No one tagged him and asked his opinion. He simply posted unprovoked and without invitation something to the effect that the repaired hinge ruined this lighter for him! You can just imagine the effect a comment like that can have on a listing when a known, respected individual says something like that.
Remember, the hinge repair was noted by the seller and did not need to be brought up at all except for this individual to make their opinion of the lighter known to all these folks who didn’t ask for it.
Be Kind And Remember The Golden Rule
The moral of this story from my point of view is to treat others as you would like to be treated when participating in any way in a DOND or any other format for selling lighters. I have no problem with folks asking for clarification when a seller may not have been as forthcoming with information about a lighter as they should have been. Sellers are obviously sometimes ignorant of specifics about a lighter or what box it should have come in or what embellishments or finishes should rightly accompany it.
That was not the case with our famous collector/dealer’s comment though because the info he addressed had already been clearly noted by the seller. This collector/dealer needed everyone to know what he thought though. The comment was out of line and had no place in the DOND group and I hope that anyone reading this will remember and treat other folks with the same courtesy and kindness that they would like to receive.
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Until next time…✌️
In every marketplace, there are etiquettes to be observed by everyone: the seller, potential buyers, and even commenters.
I have bought used items on several Facebook groups, from signature bags to shoes as well as kitchen utensils. In these Facebook group sales posts, the seller always includes such disclaimers as, “Please limit your expectations” or “Please wash before using.” These are good practices on the part of the sellers, otherwise, they will automatically lose customers.
On the part of the buyers, it is always good to ask the seller should you want more details about the items being sold. I often see this too and the seller must answer them as honestly as possible. But comments that are “out of line” just like what you witnessed should be avoided as they could discourage the buyers.
Perhaps, an option to screen/filter out inappropriate comments prior to posting them should be put in place, what do you think? They do have this feature on YouTube so why not on Facebook, right? ☺
Thank you Alice, I appreciate your input! You rightly bring up valid points including Facebook’s ability to filter out these comments. I like the idea in general but have had some bad experiences with YouTube’s watchdog technology that makes me waiver. It could work great but could also be clunky and cause confusion like the YouTube software currently does, negating and hiding many comments that are actually helpful. Thank you for stopping by!✌️
I would want to offer my sincere gratitude to you for writing this insightful and comprehensive essay on DOND or other Facebook group sales posts. This is a highly intriguing post, so keep reading. since I have never participated in activities of the kind. I’m hoping to participate in this as well. Because of this, the guidelines that you have provided will be extremely significant to me. Keep publishing like this. I most certainly will share this.
Thank you Pasindu, I am glad you read the article! There are some ins and outs of the various Facebook lighter groups that come in handy to know if one is going to interact with others and generally participate in the activity of the group. They are usually pretty laid back and friendly of course, including the DependableFlame.com Facebook group which users are always welcome to post vintage petrol lighter content, even trade requests and proposals. I hope you will check it out and I thank you much for all your insight.✌️
I must say I had no idea that there was so much to know about these type of groups! I do agree that it is annoying when some people are purposefully trying to scam you when it comes to selling their products which just ruins the overall experience. How did you get into this particular field yourself? Have you had bad experiences in the past?
Hey Seb, thanks for stopping by my friend and for asking such thoughtful questions!
The DOND groups are set up with rules that attempt to make it a safe place to conduct transactions but there’s always someone with nefarious motives trying to work the way around the safeguards in place. I myself have never had a bad experience in a DOND group but I have seen it happen on multiple occasions and it usually involves the buyer opting for the F&F PayPal payment when they don’t actually know that person in the real world.
I got into the field of vintage cigarette lighters when my participation in my previous career was cut short by health problems. I am certainly a collector now too though!
Hey Joseph, thank you for writing another amazing article! I learned a ton from your post on what is the proper etiquette in commenting on DOND or other Facebook group sales posts. Admittedly, I did not realize commenting on a post without being asked for an opinion was bad etiquette. I will keep that in mind when looking through Facebook sales groups. Thank you!
Hey Kevin, Thank you again for your interaction here at the website, it is always appreciated!
I wouldn’t say so much that it is bad etiquette to comment on a DOND post without being asked for an opinion but rather the negative or derogatory comments are more of the problem. In other words, I don’t think too many sellers would be upset about members of the group leaving comments of admiration toward what they are selling. It is really more about the tone and purpose for why they are commenting in the first place. Thanks again my friend!
I consider myself to be somewhat Internet savvy, but I have never heard of the DOND sales model. Are there specific popular websites or forums for this type of selling? I think most of us who have tried to do any sort of marketing or selling on the internet have experienced some negative and often unsolicited comments, some even downright hostile. Unfortunately the anonymity of the Internet makes people feel like they can throw in their 2-cent’s worth, even when. unsolicited. Very interesting article
Thank you Patrick, I really appreciate you asking that question. I had not heard of the Deal Or No Deal format myself until the last couple of yrs. I was introduced to it when someone in one of the Facebook lighter groups that I was in(there are at least dozens and I am in a bunch!) created a DOND group specifically for lighters and other related items and posted a link in the other group. I joined and thus my education on the matter began. I have since joined another DOND group that focuses on collections or groups of like items of any kind.
I have only seen this format in Facebook groups and you are correct, the anonymity of such can lead to some troll-like behavior but people tend to become familiar with each other in Facebook groups which limits these negative experiences to some degree.